As part of our Full-Service Safety Apparel Program, MWG Apparel offers a self-serve return portal that simplifies the repair, return, and exchange process. Designed to minimize downtime and administrative work, our system ensures that employees and managers can submit requests with the click of a button, keeping your workforce protected without unnecessary delays.
Hassle-Free FR Clothing Returns & Exchanges
MWG Apparel provides a 30-day Return and Exchange Policy, ensuring that employees receive properly fitted and functional flame-resistant (FR) workwear that meets industry safety standards.
- Easy Online Requests – Employees and managers can submit return or exchange requests through our self-serve portal for quick processing.
- Fast Processing – All return requests are reviewed, approved, and processed promptly to minimize work disruptions.
- Condition Requirements – Items must be unused, unwashed, and in original packaging to qualify for a return or exchange.
- Custom & Embellished Items – All custom logo or modified garments are final sale and non-returnable.
- Return Authorization Process – Once you submit your request, you will receive a confirmation email, and our MWG team will contact you with a Return Authorization Form to proceed.
FR Workwear Repairs: Extend the Life of Your Gear
MWG Apparel offers professional repair services to help businesses maximize the lifespan of their FR clothing and maintain compliance with ASTM 1506, NFPA 2112, and CSA Z96 safety standards.
- Simple Repair Requests – Employees can submit repair requests with images and descriptions through the online portal.
- Dedicated Repair Depots – MWG provides in-house repair services and regional repair depots for large programs, ensuring quick turnaround times.
- Shipping & Processing – Customers are responsible for shipping costs, and repairs are processed swiftly to reduce downtime.
- Protective Integrity – All repairs are performed by FR workwear specialists to maintain flame-resistant protection and compliance.
Supporting Your Workforce with Reliable FR Gear
MWG Apparel’s Repairs & Returns Program is designed to keep employees safe, compliant, and outfitted with properly maintained FR workwear. With a streamlined self-serve portal and dedicated repair services, we provide fast, efficient solutions to ensure your team has the flame-resistant protection they need on the job.
This is just one part of our Corporate Safety Apparel Programs, offering businesses complete control over their FR clothing procurement, repairs, and maintenance.
If you have any questions, please contact us at support@mwgprogear.com.
It’s not a Coverall Program. It’s a Cover ALL Program.