FR Clothing should be worn until it becomes faded, frayed, compromised, or ripped, at which point the garment should be retired from use. MWG Apparel backs all clothing purchases with an extended warranty, replacing any defective or damaged product (but not regular wear and tear damage).

Here are the washing directions we provide for MWG Apparel items (usually applicable to other brands): 

• Only wash as often as needed 
• Turn clothing inside out to wash 
• Don’t use commercial laundromats or dry-clean 
• Machine wash in warm water; tumble dry low 
• Do not use bleach, fabric softeners, DEET, or flammable materials on clothing

Yes, we do. You have 30 calendar days to return an item from the date you received it. The item(s) must be unused, unwashed and in the same condition that you received it. Custom and embellished items are a final sale. Your item(s) must be in the original packaging and include the original sales receipt. MWG Apparel is not responsible for return shipping charges. Please allow 30 days for returns processing to be completed. Credit will be issued at that time. 

At MWG Apparel, we back every purchase with an extended warranty and offer repair or replacement for rips and tears. Manufacturing defects will be cared for, repaired, or replaced by MWG Apparel at no additional charge. For small tears, rips, and other damage, MWG Apparel will repair garments at our factory or at repair depots set up for larger programs. Customers are responsible for the shipping costs of these repairs.

• Regular Sizing: Please refer to our Men's and Women's Size Charts for details.
• Tall Sizing: Please add 2 inches to the sleeve and body length of Regular size.

Our Corporate Programs offer a streamlined online ordering system for flame-resistant (FR) clothing, featuring:

• Flexible payment options (credit card, invoicing, corporate accounts)
• Detailed product information (images, technical specs, compliance certifications)
• Customized employee accounts for easy uniform management
• Automated reporting for order tracking and insights
• User-friendly interface for effortless navigation

For further details, please visit our Corporate Safety Programs.

With our Corporate Program, you can add your logo, choose company colors, and create custom FR uniforms for different teams in your facility with ease. You’ll have an MWG Apparel safety & design expert to guide you through the selection and ordering process and access to a handy online dashboard to keep track of your orders and shipping.Our experts ensure logo placement complies with safety and high-visibility standards, maintaining your brand's consistency and professionalism.

MWG Apparel offers in-house logo development and application. An image of your logo, preferably a vector file, is required for the initial set up. The development for an embroidered or heat-applied logo will be a few business days. When a sample is ready, a proof of the finished logo will be sent for approval. When the logo and placement have received approval, an invoice will be issued for the development and application and will be applied to your order.

Orders are processed and shipped within 4-7 business days. Shipping costs are based on order weight and delivery method. Sales tax is charged according to the province, territory or state to which the item(s) is shipped. We are proud to offer free shipping on all orders over $100 in the United States (US) and Canada.

MWG Apparel is committed to providing exceptional value to all our customers. Our pricing policy ensures that you receive our best price on every item, every day, without the need to wait on sales or promotions. Whether you're purchasing a single item or placing a bulk order for your team, you can count on receiving the same high-quality products, dedicated service, and fair pricing. This approach reflects our belief in building trust and long-term relationships with all our customers, ensuring everyone enjoys equal access to premium safety apparel at competitive prices.

MWG Apparel provides wear trials of our FR clothing to new corporate customers as part of our commitment to ensuring workplace safety and satisfaction. This program allows companies to test our FR Clothing under real working conditions, giving employees firsthand experience with the comfort, durability, and protection our garments offer. By offering wear trials, we aim to help businesses make informed decisions about their safety gear, ensuring that the chosen apparel meets both regulatory requirements and the practical needs of their workforce.